Return / Refund Policy
QuikTap® does not accept returns or exchanges from verified purchases unless the QuikTap® product is in the original factory condition, unused and in original box (including all packaging materials, accessories, documentation and instructions). Authorization must be obtained prior to return shipping by filling out our return form at the bottom of this page. Return shipping will be at the purchaser’s expense and charged a 20% restocking fee. Personalized and custom items, and shipping and handling charges are non-refundable.
Due to the nature of use of our QuikTap® products and food safety concerns, we are unable to accept or issue refunds for any QuikTap® products returned that have been used and/or removed from the original packaging. Once an unused QuikTap® has been returned and received, we will thoroughly inspect the QuikTap® and issue a refund per our discretion. We will confirm issue of a refund to the original form of payment via email within 5 business days of receipt. Shipping costs will not be refunded.
If you believe you have received a defective QuikTap® and/or are having trouble with the functionality of your QuikTap®, please email us at email@example.com with as much detail as possible of the perceived defect. Once we receive your email, our product support team will gladly provide assistance, information, maintenance tips, replacement parts as needed, and/or at our discretion replace your QuikTap with a factory refurbished unit.
Please Note: For all damage, wrong items, missing items or defects, please contact us via firstname.lastname@example.org right away for return or replacement instructions.